UNIT ACTIVATION / SELF-ACTIVATION GUIDE
Watch the video below to see a step-by-step guide to the unit activation/self-activation process within OmniView to help make your installation move smooth & quick. By completing these steps prior, everything will be ready to go in OmniView prior to the install and all you’ll have to do is click “Activate” to begin monitoring and start your billing cycle. If you have other questions, click “Jump to FAQs” to see answers to common installation questions.
FAQs About Remote Generator Monitoring
How long does it take to install your monitor?
Most installations take an hour or less.
Who sets up and configures the monitor on OMNIVIEW™, the customer web-based data management center?
Technical Support will assist you in setting up and configuring your monitor.
Do I need specific software to operate the monitor?
No additional software is needed as the data is web-based via OMNIVIEW™. Updates are automatic via over-the-air connectivity programming.
If I am using the LAN version, do I have to program my router?
The field device does not have to be programmed. It operates on TCP/IP.
Will I need firewall permission from my customer for your product to work?
If LAN connected, the network administrator needs to be aware; however, they should not have to do anything to their system. OmniMetrix monitors are designed to be plug and play.
How will this affect my internal networking?
It will not affect it at all.
How does it attach to the generator?
We provide pre-designed cables, antenna, and magnetic mount.
Is there an external antenna?
Yes. It easily attaches with our magnetic holder (included).
Does your monitor work on 12 or 24 volts?
It works on either 12 or 24 volts.
Does your monitor require dry contact for alarm points?
It is preferred, but not required.
My generator is attached to a building maintenance management system; could I add your monitor?
Probably, but first contact OmniMetrix Technical Support to discuss.
WANT TO SEE AN INSTALLATION?
Watch the video below and see an installation of a TrueGuard 2, residential monitor on a Generac 8 KwH Residential Generator with a Nexus EVO Control panel. This quick video will provide a step-by-step guide to installing an OmniMetrix residential remote generator monitor you can use a a guide to help with your install. This video will show you all of the tools needed, safety tips and provide you post installation instructions to make sure your install is as easy as possible. Once installed, OmniView will allow you to monitor and run your generator from anywhere at any time.